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Blue Buffalo will not release pet food test results

by Therese on October 28, 2010

in Dogs, Pet Food Recall

Blue Buffalo will not release pet food test results You might remember that recently some Blue Buffalo pet food was recalled due to excess Vitamin D in their food. Not surprisingly, a well known pet food retailer, Pet Food Express, requested the test results from Blue Buffalo. This is a routine request they make of pet food companies when there’s been a recall. But, unlike other companies they work with though, Blue Buffalo refused, saying their testing results were “proprietary.”

Here’s the info from Pet Food Express about Blue Buffalo’s refusal to release test results:

Several Blue Buffalo dry dog food formulas were recalled in October for high Vitamin D levels. We know from long experience that “limited” recalls often expand to other products so it is our policy that when an item from a manufacturer is recalled, we pull all their products in the same category until they provide us satisfactory documentation of their safety. In our experience, every manufacturer that is concerned about food safety has shared test results and procedural details with us to this end. Blue Buffalo has declined to do so claiming that the information is proprietary and private. Furthermore, the company representative that we were dealing with told us that, “If the information I have already provided does not meet your requirements, I suggest you pull the products permanently from your stores.”

We are committed to safety for your pet. We are not comfortable that we can fulfill that commitment with Blue Buffalo. Therefore we are discontinuing the sale of their products. However, we will keep it available by special order for those who would still like it. We apologize for any inconvenience this may cause you. If you have any comments or questions, please feel free to contact us.

Using that old “it’s proprietary” line got way old back in 2007. One would think Blue Buffalo would be eager to share test results if they showed their food was OK. Maybe not.

{ 4 comments… read them below or add one }

jack becker October 29, 2010 at 11:01 am

GO PFE!!!!!


Debra November 15, 2010 at 11:48 pm

Thanks for posting this Therese. And wtg Pet Food Express! After repping Life’s Abundance for the past 3 years, I respect their open-book policy regarding our products. We even go so far as to encourage the public to participate in our semi-monthly “Ask Dr. Jane” conference calls so that people may question our formulator about our products and general pet nutrition. Not only does Dr. Jane completely share information, but has been known to tell potential clients that our product is not right for their specific dog (and will refer them to alternative brands/foods). To me, that is what a company should do–put animals’ safety and health before profit.
Kudos again to Pet Food Express for prioritizing safety above profit!


Heather November 21, 2010 at 1:01 pm

I was feeding my dog a Blue Buffalo, not one of the types that was recalled, and she had 2 seizures! I took her to the vet and was told that Blue had recently recalled some of their products. I read up on it and the company said the only side effects reported were excess thirst!! Definitely pull their products!!


Brian Wimmer October 17, 2011 at 1:46 pm

GREAT JOB, Pet Food Express.


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