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Pet Food Recall: P&G expands recall of dry pet foods

by Ryan on July 30, 2010

in Cats, Dogs, Pet Food Recall, Pet Health

P&G is expanding their recent recall, which is due to possible salmonella contamination. P&G will have people available to answer questions 9:00am to 4:00pm on Saturday and Sunday. The number is 877-340-8823.

The Procter & Gamble Company (P&G) (NYSE:PG) is voluntarily expanding its recall to include veterinary and some specialized dry pet food as a precautionary measure because it has the potential to be contaminated with salmonella.  No salmonella-related illnesses have been reported.

Iams Veterinary Dry Formulas
All dry sizes and varieties
Best By Dates: 01Jul10 – 01Dec11
All UPC Codes

Eukanuba Naturally Wild
All dry sizes and varieties
Best By Dates: 01Jul10 – 01Dec11
All UPC Codes

Eukanuba Pure
All dry sizes and varieties
Best By Dates: 01Jul10 – 01Dec11
All UPC Codes

Eukanuba Custom Care Sensitive Skin

All dry sizes
Best by Dates: 01Jul10 – 01Dec11
All UPC Codes

The affected products are sold in veterinary clinics and specialty pet retailers throughout the United States and Canada.  No canned food, biscuits/treats or supplements are affected by this announcement.  A full listing of UPC codes can be found at www.iams.com.

These products are made in a single, specialized facility.  In cooperation with FDA, P&G determined that some products made at this facility have the potential for salmonella contamination.  As a precautionary measure, P&G is recalling all products made at this facility.

Consumers who have purchased the specific dry pet foods listed should discard them.  People handling dry pet food can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with surfaces exposed to this product.  Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments including arterial infections, endocarditis, arthritis, muscle pain, eye irritation and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may have decreased appetite, fever and abdominal pain.  If left untreated, pets may be lethargic and have diarrhea or bloody diarrhea, fever and vomiting.  Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

For further information or a product replacement or refund call P&G toll-free at 877-340-8823 (Monday – Friday, 9:00 AM to 6:00 PM EST).

Media Contact:  Jason Taylor  513-622-3205

Bev VanZant, from P&G, just emailed this info. In emails we exchanged regarding last week’s recalls, she told me that the FDA pretty much dictated the timing of the release. The fact that it’s happening again on a Friday is of concern. It looks like the folks at P&G are doing their best to get the info out as soon as possible, but it sure would be nice if the FDA could get things together so these don’t always happen on Friday (or Sunday!) evenings. FDA, what’s up? Can you give us some insight on why these recalls seem to be happening on Friday evenings?

Again, P&G will have people available to answer questions 9:00am to 4:00pm on Saturday and Sunday. I’ve just confirmed this wieth Bev VanZant, of P&G. The number is 877-340-8823.

Update: Here’s a full  list of products being recalled.  (thanks to Pet Connection).

Another Update: via Gina over at Pet Connection. Gina is at the AVMA Convention this weekend, where she has spoken with FDA representatives. They’re telling her it’s not the FDA who is responsible for the Friday night recalls. As she puts it, “the ball’s back in the pet food company’s court.”

{ 11 comments… read them below or add one }

Sandi K July 30, 2010 at 9:07 pm

It is great they have contacted you to let you know and they also have put something up at Twitter. This is more like it and I hope other PFC’s are watching to see how a recall should be handled. I definately complain when they dont so I want to give credit where credit is due. Thank you for getting the word out Iams and for having people available to answer questions for concerned pet owners on a weekend.


Lydia July 31, 2010 at 1:08 am

This is the food the vets recommend to me over and over as well as Hill’s Prescription Science Diet. This all made my cat with FLUTD sicker. It’s best to switch to just all canned food and better to do the raw food diet. Most vets know hardly anything about nutrition (same with most M.D.’s).


Sandi K July 31, 2010 at 1:29 am

I was just looking at the best by dates…..starting with 7-1-10…isnt that already expired? Therese, do you know when this food was produced as compared to the date its being recalled? I hope Im not going to have to retract my kudos to Iams…..


Sandi K July 31, 2010 at 1:34 am

I should note, I dont use this food, but am paying attention to all pet food recalls and how they are being handled.


Janice E July 31, 2010 at 11:54 am

I try and encourage pet owners to feed whole, natural foods! My feeling is, if you would not eat something, do not feed it to your dog! Dogs, like people need unprocessed foods to stay healthy!


Sarah July 31, 2010 at 12:48 pm

Janice, I think thats good but shelter pets do not get whole natural foods, they get commerical food and they deserve to have their food as safe as possible too.


london dave July 31, 2010 at 1:54 pm

do you know if any of this food came to the uk, my bulldog was fed from an early age on iams but strangely she went completely of it about three months ago and she had chronic diarrhea and was passing blood. i took her to the vet straight away, she prescribed her antibiotics and changed her food to royal canine and this eventually cleared up but the vet said it was definately to do with the food she was eating.


edna hall July 31, 2010 at 9:09 pm

My English Bull has had hair loss and hot spots, i feed her Iams eukanuba. was expensive treatments.
also i have just had my cat to the vet with urinary infection.


dog walker in austin August 3, 2010 at 11:01 pm

good post,good thing some people care about keeping people informed about whats going on relating to our pets


elaine weiss August 7, 2010 at 10:43 pm

What do you think is the safest food to feed your dog…I have a Bichon and she was doing great on the euckanuba sensitive skin…now I am stuck….Please advise


Donna August 12, 2010 at 2:46 pm

I think that they should look even deeper into this recall. We have been loyal Iams customers for years. We had a bag of Pro-Active Weight Control that our dogs wouldn’t eat. At first, we were in a hot spell and we assumed that they were not eating because of the heat, but our lab was loosing weight (26lbs total.) He was happy to have treats and was devouring rawhides. We decided to throw away the rest of the bag of food and open a new one. They started eating again, but after a couple of days on that food they both started vomiting. I cleaned up 6 piles of vomit in less than 2 days. We became suspicious of the food, and decided it was time to change brands. They are back to their normal eating habits without incident. We pointed this out to our vet, but she said that at the time there were no Iams recalls.. and then a few weeks later they are having this one. I just wanted to pull attention to it for anyone that might be using the Pro-Active line, especially if you are seeing issues with your dog.


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