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Service dog asked to leave Wal-Mart

by Therese on February 15, 2007

in Animals in the News, Pets, Rants

The big bully of big box stores is at it again…

Gina Pettrow, and her service dog Chloe were asked shopping in Wal-Mart recently when a two store managers asked them to leave. Chloe is a pit-bull and therefore, according to the managers, an “unstable and vicious breed.” Apparently the fact that Gina’s dog is a service dog, trained to help her get around, did not even enter into their decision. Despite being reminded of the fact that denying a service dog access to any public area is illegal, the managers insisted she and Chloe leave the store.

Personally I’m sick of Wal-Mart thinking they can do whatever they darn well please – whether it’s moving into an area and forcing all the Mom & Pop stores out of business, treating their employees like dirt, or denying service dogs like Chloe access to their store. Please read Gina’s website, which gives more details about the incident and information on how to contact Wal-Mart if you’d like to let them know what you think.

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{ 3 comments… read them below or add one }

jan February 15, 2007 at 12:42 pm

It is incredible how insensitive Walmart can be to issues like this when they have had incidents before. I live in a city that just successfully kept a Super Walmart out, but it cost the city thousands of dollars which we may or may not be able to recoup.


Therese February 15, 2007 at 3:05 pm

Insensitive is right! They’re simply after the money – that’s all that matters. Good for you that you were able to keep them out of your city. There’s a huge fight going on here over a store Wal-Mart wants to build in a neighborhood where they aren’t wanted.


Patty April 22, 2008 at 1:09 pm

I’m so sorry to hear what happen! Wal-Mart did this to me also with my service dog she a pitbull. A friend of mine told me you need to get Access Required By Law Patches on both sides of vest. its been a couple of month and my dog has had no problem with Wal-Mart anymore they see this patch and just walk away, maybe you should buy them and put themon your dog vest, you get them online at Pup’parel.
I know ADA says you don’t need patches or vest on dog to take out in public. But what does it hurt try this and see if they treat you different with this patch on.
Let me know how it going with these patches on in your next story after you get the patches.
Good luck!


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